News for 'customer experience'

Want To Be A Monsoon Tourist? Read This

Want To Be A Monsoon Tourist? Read This

Rediff.com4 Jul 2025

Destinations like Coorg, Munnar, the Western Ghats, and parts of the North East, are at their scenic best in the monsoon.

Ola Electric is accelerating profitability drive

Ola Electric is accelerating profitability drive

Rediff.com27 Feb 2025

Ola Electric has eliminated its regional warehouses across India, and will now leverage its 4,000 retail stores nationwide for maintaining vehicle inventory, spare parts, accessories, and last-mile deliveries. The strategic move is expected to boost EBITDA margins by almost 10 percentage points, besides improving inventory management and faster customer deliveries, sources directly familiar with the matter said.

Uber Liable For Poor Service

Uber Liable For Poor Service

Rediff.com3 May 2025

Though Uber functions as a cab aggregator, the Delhi state commission ruled it should ensure timely and reliable delivery of services offered through its platform.

A New Era of SUVs Is Coming!

A New Era of SUVs Is Coming!

Rediff.com18 Aug 2025

Mahindras unveil four stunning, eye-popping, concept SUVs: the Vision.S, Vision.X, Vision.T, and Vision.SXT.

18K orders per min: Amazon India's Prime Day sale hits record high

18K orders per min: Amazon India's Prime Day sale hits record high

Rediff.com22 Jul 2025

Amazon's latest Prime Day sale event broke records with over 18,000 orders per minute - a 50 per cent jump from 2024. Nearly 70 per cent of new memberships came from Tier-III cities.

Amazon Pay UPI surpasses 100 million customers, marking a major milestone

Amazon Pay UPI surpasses 100 million customers, marking a major milestone

Rediff.com27 Aug 2024

Amazon Pay UPI has crossed 100 million customers, with the online platform used mainly for e-commerce transactions, utility bill payments and mobile recharges, the company announced on Monday.

Indians Choose Learning Holidays Over Leisure

Indians Choose Learning Holidays Over Leisure

Rediff.com31 Jul 2025

Travellers are keen to explore traditional Indian arts and crafts like Madhubani painting in Bihar, pottery and weaving workshops in Rajasthan, or Kathakali and Kalaripayattu training in Kerala.

Tata Sons chief apologises for Air India crash, says AI171 had clean record

Tata Sons chief apologises for Air India crash, says AI171 had clean record

Rediff.com18 Jun 2025

When specifically asked about the reason for the crash and whether Air India is privy to any preliminary findings, Chandrasekaran said, "One would have to wait for the probe to conclude."

Is AI Wiping Out Entry Level Jobs?

Is AI Wiping Out Entry Level Jobs?

Rediff.com14 Aug 2025

Generative AI is transforming workplaces but at a cost -- there are fewer jobs for young workers just entering the workforce, reveals a Goldman Sachs report.

Why Vacation Costs Are On The Rise

Why Vacation Costs Are On The Rise

Rediff.com8 Jul 2025

The primary drivers: Geopolitical disruptions inflating fuel and operational costs, and a surge in travel demand.

'Where Your Data Resides Is Now A Fundamental Question'

'Where Your Data Resides Is Now A Fundamental Question'

Rediff.com1 Sep 2025

'What we see now is a much stronger need for data sovereignty.'

BookMyShow has removed Kunal Kamra from list of performers, claims Shiv Sena

BookMyShow has removed Kunal Kamra from list of performers, claims Shiv Sena

Rediff.com5 Apr 2025

Shiv Sena functionary Rahool Kanal has claimed that BookMyShow has removed stand-up comedian Kunal Kamra from its platform following protests from the party. Kanal, the social media in-charge of the Eknath Shinde-led Shiv Sena, thanked BookMyShow CEO Ashish Hemrajani for "keeping its portal clean and keeping such artist out of the list of pure entertainment." BookMyShow has not commented on the matter. Kanal was booked along with Shiv Sainiks for allegedly vandalising the studio where Kamra had performed and alluded to Shinde while making a traitor jibe, which snowballed into a major row.

Did Nehha Get Her Cannes Looks Right? VOTE!

Did Nehha Get Her Cannes Looks Right? VOTE!

Rediff.com28 May 2025

Like the other ladies of Bollywood, Nehha Pendse also made waves at Cannes 2025.

AI Hiring Remains a Challenge in India

AI Hiring Remains a Challenge in India

Rediff.com16 Jul 2025

Companies typically face challenges in recruiting candidates who are skilled in AI, machine learning and generative artificial intelligence though they have hundreds of vacancies.

Chhattisgarh man gets surprise calls from Kohli, ABD

Chhattisgarh man gets surprise calls from Kohli, ABD

Rediff.com10 Aug 2025

The tryst with instant fame began on June 28 when Manish, son of farmer Gajendra Bisi, purchased a new Jio SIM from a mobile shop in Deobhog, around 8 kilometres from his village.

US tariffs threaten to derail India's affordable housing market recovery

US tariffs threaten to derail India's affordable housing market recovery

Rediff.com12 Aug 2025

The US's recent 50 per cent tariff on Indian exports will have a trickledown effect on India's affordable housing, potentially derailing demand as well as supply in this segment, according to experts. Pointing to worker incomes and jobs in micro, small and medium enterprises (MSMEs), and small and medium enterprises (SMEs) that typically make up majority of the customer base of affordable housing, would take a hit in the near terms due to the tariff change, further crippling India's affordable housing sector, already reeling from the impact of the Covid-19 pandemic.

Tesla to enter India next week with first centre at Mumbai's BKC

Tesla to enter India next week with first centre at Mumbai's BKC

Rediff.com11 Jul 2025

Tesla is set to officially enter the Indian market with the launch of its first experience center in Mumbai. The move follows leasing of warehousing space and discussions with the Indian government regarding tariffs and manufacturing.

No mechanical or maintenance issue in crash report: AI CEO

No mechanical or maintenance issue in crash report: AI CEO

Rediff.com14 Jul 2025

Air India CEO Campbell Wilson addresses the preliminary report on the Ahmedabad plane crash, stating no mechanical or maintenance issues were found with the aircraft. He urges against premature conclusions as the investigation continues.

Renewal of life insurers' policies, after 1 year, declines in June quarter

Renewal of life insurers' policies, after 1 year, declines in June quarter

Rediff.com11 Aug 2025

The 13th-month persistency rate of life insurers - an important metric indicating the retention of new policies - declined in the first quarter of 2025-26 (Q1FY26). This fall was primarily driven by a lower share of high-value policies, following taxation changes implemented in April 2023.

Tesla Hits Indian Roads But Misses Mass Appeal

Tesla Hits Indian Roads But Misses Mass Appeal

Rediff.com29 Jul 2025

Analysts believe Tesla will first focus on building the Model Y brand before expanding -- both in terms of volume and models.

Why Affordable Housing Will Remain Muted Despite Rate Cut

Why Affordable Housing Will Remain Muted Despite Rate Cut

Rediff.com10 Jul 2025

While demand for sub Rs 50-lakh affordable housing prevails, market players cite increased land rates, escalated construction costs and low margins as key prohibiting factors.

Sebi opens sandbox to fractional share pitch

Sebi opens sandbox to fractional share pitch

Rediff.com30 Jul 2025

The Securities and Exchange Board of India (Sebi) has approved a proposal from a startup to test fractional shares in its innovation sandbox, marking a potential shift in the Indian equity landscape. This represents a change in stance from 2021, when Sebi rejected a similar proposal in the regulatory sandbox, primarily due to concerns over the custody of fractional shares.

'The demand for health insurance is fine'

'The demand for health insurance is fine'

Rediff.com22 Jun 2025

'The retail industry is still growing in double digits.'

Shubhanshu Shukla gets ready for historic spaceflight

Shubhanshu Shukla gets ready for historic spaceflight

Rediff.com9 Jun 2025

Indian astronaut Shubhanshu Shukla and three others were getting ready for their journey to the International Space Station on board SpaceX's Falcon-9 rocket that is scheduled to blast off from the Kennedy Space Centre (KSC) in Florida on Tuesday evening.

India's BPO Industry Gets AI Makeover

India's BPO Industry Gets AI Makeover

Rediff.com29 May 2025

Call centres, once the engine room of India's BPO exports, are evolving too. Depending on the complexity, 30 to 50 per cent of voice and chat volumes are now handled by conversational AI.

LIC earmarks Rs 600 crore for digital shift; to be 'paperless' in 2 years

LIC earmarks Rs 600 crore for digital shift; to be 'paperless' in 2 years

Rediff.com19 Sep 2024

State-run Life Insurance Corporation of India (LIC) has committed Rs 600 crore for its digital transformation journey, Sunder Krishnan, chief risk officer said on Wednesday. The insurance giant is also aiming to become completely "paperless" in two years. "We have hired a large system integrator for more than Rs 400 crore, a consultant for digital transformation for Rs 100 crore, and Rs 100 crore for agency transformation.

Probe report flags no maintenance issues: Air India CEO

Probe report flags no maintenance issues: Air India CEO

Rediff.com14 Jul 2025

Air India's CEO defends the fitness of pilots and aircraft after a preliminary report into the crash of flight AI171 raised questions. He urged against premature conclusions as the investigation continues.

'UCO Bank's strategy is to raise capital in tranches'

'UCO Bank's strategy is to raise capital in tranches'

Rediff.com27 Jun 2025

'Raising the entire amount in one go may not be prudent, given the market dynamics.'

'Sensex Is Barometer Of Economy And Capital Markets'

'Sensex Is Barometer Of Economy And Capital Markets'

Rediff.com18 Jul 2025

'BSE has facilitated nearly Rs 35 trillion in capital raising across multiple segments.'

'Should end fourth quarter on a robust note'

'Should end fourth quarter on a robust note'

Rediff.com2 Feb 2025

'We have opened 100 branches in the last one and a half years. Our manpower is also in place.'

Shubhanshu Shukla's space mission postponed to Wednesday

Shubhanshu Shukla's space mission postponed to Wednesday

Rediff.com9 Jun 2025

SpaceX's Falcon-9 rocket was scheduled to blast off from the Kennedy Space Centre in Florida on Tuesday evening.

Why I Will Be Going Back To Vietnam

Why I Will Be Going Back To Vietnam

Rediff.com4 Aug 2025

Vietnam was wonderful and the people warm and hospitable, Radhika Mittal discovered over a 11-day stay.

High on confidence, Akash Deep keyed on for India duty

High on confidence, Akash Deep keyed on for India duty

Rediff.com13 Aug 2025

'...when they feel that they need me for any format, they would summon. My job is to perform and be ready for call ups.'

Three firms seek CCI nod to acquire stakes in Akasa Air

Three firms seek CCI nod to acquire stakes in Akasa Air

Rediff.com20 Feb 2025

Tech tycoon Azim Premji's global investment arm, Manipal Group Chief Ranjan Pai's family office and 360 ONE Asset have sought approval from fair trade regulator CCI to acquire stakes in domestic carrier Akasa Air's parent company SNV Aviation. "The proposed transaction involves the acquisition of certain shareholding by each of PIOF, Claypond and 360 Fund (through its various schemes and affiliates) in Akasa Air," said a notice filed with the Competition Commission of India (CCI) on Wednesday.

Festive Hiring To Generate 2 Lakh Jobs

Festive Hiring To Generate 2 Lakh Jobs

Rediff.com16 Jul 2025

Hiring activity has gained momentum in anticipation of upcoming festivals like Raksha Bandhan, Dussehra, Diwali, seasonal sales and the wedding season.

Expert Tips To Future-Proof Your Career

Expert Tips To Future-Proof Your Career

Rediff.com5 Jun 2025

rediffGURU Dr Ganesh Natarajan tells you how to upskill and upgrade yourself in order to future-proof your career.

How to Choose Right Home Insurance

How to Choose Right Home Insurance

Rediff.com28 Jul 2025

Understand policy inclusions and exclusions to avoid surprises during claims.

Fuel Cutoff, Pilot Confusion Before AI Plane Crash: AAIB Report

Fuel Cutoff, Pilot Confusion Before AI Plane Crash: AAIB Report

Rediff.com12 Jul 2025

A preliminary investigation into the Air India Flight 171 crash in Ahmedabad reveals that both fuel switches were cut off before the crash, followed by pilot confusion. The report also indicates that fuel samples were satisfactory and no immediate action is recommended for Boeing 787-8 operators.

How AI Will Disrupt The Job Market: Should India Worry?

How AI Will Disrupt The Job Market: Should India Worry?

Rediff.com25 Jun 2025

Despite the alarming figures on job displacement, AI is expected to generate millions of new roles, echoing historical trends of technological transformation.

How AI is shaping the future of fashion e-commerce

How AI is shaping the future of fashion e-commerce

Rediff.com17 Dec 2024

'We have reached 70 million monthly active users during this festival season, which is another great milestone for us.'